
 Please be sure to send in your registration card to ensure 
 your eligibility for software updates and enhancements.


BACKPACK CD-ROM User's Guide (CDGUIDE):

 If you are unfamiliar with the operation of a CD-ROM
 drive or experience difficulties using the Backpack 
 CD-ROM drive, please read the Backpack CD-ROM 
 User's Guide (CDGUIDE).

 Included with the Backpack CD-ROM drive is a diskette 
 labeled "CDGUIDE".  This diskette contains two files, 
 CDGUIDE.DOC and CDGUIDE.TXT.  Both files contain 
 complete Backpack usage instructions, troubleshooting 
 suggestions, and technical support information.
 
 CDGUIDE.DOC is written as a Microsoft Word document. 
 To view/print CDGUIDE.DOC in Microsoft Word insert the 
 CDGUIDE diskette, open Word, and choose File - Open - 
 A: (or B:) - choose the language that you prefer, and 
 double-click on the CDGUIDE.DOC file.   
 
 Using Microsoft Word to view and print CDGUIDE.DOC 
 is the preferred method of accessing the Backpack 
 user's guide. If you do not have Microsoft Word you 
 can download a free copy of Microsoft Word Viewer 
 from Microsoft's site on the World Wide Web. Word 
 Viewer allows documents created with Microsoft Word 
 to be viewed and printed.  You can find Microsoft 
 Word Viewer at:     http://www.microsoft.com 
 
 CDGUIDE.TXT is written in regular text format and can be 
 viewed and printed from most word processing programs, 
 Windows Write, Windows Notepad, or DOS Edit. 

Contacting Micro Solutions:

 Most questions about Backpack and its operation are 
 answered in the user's guide. To solve most problems:  

 * Check the solutions and procedures in the User's Guide.

 * Review the Online Help file located in the Backpack 
   program group.

 * Visit Micro Solutions on-line at our WebSite at:

        http://www.micro-solutions.com.

 * Contact Micro Solutions' Automated Fax Response at 
   815.754.4600. Automated Fax Response is available 
   24-hours daily. A complete catalog of faxes and 
   information is available. If you are calling from 
   outside the United States prefix the digits 011 
   when you are asked to enter your country code and 
   FAX number. 

 * Contact Micro Solutions' Bulletin Board Service (BBS) 
   at 815.756.9100 for driver updates and technical support 
   bulletins.

 If the problem remains unsolved, contact Micro Solutions' 
 Technical Support Department at 815.754.4500. 
 Technical Support is available during normal business 
 hours, Monday through Friday, Central Time. When calling, 
 be sure to have the following information ready:

 * The version numbers of your backpack software and the 
   operating system (DOS, Windows 3.x, Win95 or NT).

 * The name and model of the computer, and the eight-digit 
   serial number on the bottom of your backpack drive.

 * The exact wording of any error message(s) from the 
   Backpack driver, DOS, Windows or any other application 
   producing the error message.

 * The exact model of printer installed and the revision of 
   printer driver software, if available.

 If possible, be at your computer when calling.



 Micro Solutions Technical Support
 132 W. Lincoln Hwy.
 DeKalb, IL 60115 USA
 815.756.9100 BBS
 815.754.4600 Automated Fax Response
 815.756.4986 FAX
 815.754.4500
 www.micro-solutions.com
